Position UX Designer / Researcher (eCommerce)
Location Other Areas
Starts Within a Couple Weeks
Duration Full Time
Status Full Time
Rate DOE
Our client a large National Corporation in Jacksonville, is looking for a UX Designer / Researcher With eCommerce experience to join their growing team FULLTIME.

This team will collaborate on Emerging Technologies and customer user experiences.

The Main Responsibilities:
-Lead the design of all Customer Experience improvement initiatives, using human-centered design Methodologies in conjunction with process improvement tools
-Lead the design of all CX improvement initiatives, using human-centered design Methodologies in conjunction with process improvement tools
-Hands-on strategy formulation, sprint and process improvement facilitation, journey and concept design, qualitative research and partnering on implementation

The Main Requirements:
- 6+ years of experience in Consumer Experience Design
- Experience leading large Customer Experience programs
- BA, BS or MFA ( Design, Human Factors, Psychology, Information Science or HCI, Graphic Design, Lean Process improvement)
- Fluency with Lean Process improvement Tools, Adobe CS or other tools with similar depth for business assessment and prototyping
- A successful background working directly with Operations for the implementation of designs
-Experience delivering customer research as part of the product development lifecycle either at a startup or within a new product/market division
-Experience with qualitative and quantitative research methods

This is a great opportunity to work for an amazing company with great benefits and perks!

AUG. 2018

Submit resume (and samples if applicable) to: cc255@jobalert.creativecircle.com