UX Content Spec/Strategist - Other Areas

Starts Within a Couple Weeks
Duration Months
Status Freelance
Rate Up to $61/hr (DOE)
Our financial services client is looking for a contract UX Content Spec/Strategist, 40 hours per week.

Day to day:
- Writes, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goal.
- Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies
- Formally observes user interviews and usability sessions
- Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
- Assist in gathering requirements and assessing content needs of a given project
- Update content logs, copy documents, CMS and other documentation systems
- Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
- Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
- Applies and updates existing content strategies to accommodate new products and campaigns
- Validates that content is correctly and accurate implemented across all platforms

Background / Experience we are seeking in candidates:
- Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
- Attention to detail; experience creating content for highly regulated industries a plus
- Proven ability to create and execute website content plans; migration experience a plus
- Solid problem-solving skills; ability to work independently and adapt to changing project needs
- Bachelors in a related field of study or 5 years of relevant professional experience
· Understands basic principles of content strategy and information architecture
· Passionate about punctuation and grammar
· Experience with user-centered design from concept to delivery
· Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
· A strong portfolio demonstrating past work experience and deliverables
· Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
· Experience with data-collection and analysis
· Good grasp of quantitative data analysis

Submit resume (and samples if applicable) to: cc328@jobalert.creativecircle.com

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.