Marketing Manager (Customer Success)

Location Washington, DC (Temporarily remote)
Starts Next Month
Duration Full-Time
Status Full-Time
Rate Up to $90,000/year
Our education focused publishing client in Washington, DC is looking Marketing Manager (Customer Success) to join their team. This position is direct hire and currently remote.

Your role will be focused on the client/customer relationship after the sale. You will work closely with internal and external advertising stakeholders to create valuable sponsored programing i.e. webinars, editorial content, etc.

Duties of the Marketing Manager (Customer Success):
- Develop and grow strong relationships with clients, sales leads, etc to delivery high quality client experiences to ensure positive outcomes and repeat business
- Work with editorial and marketing teams to implement, measure, and communicate on post sale lead generation campaigns
- Act as the expert of the product programming offers to correct devise opportunities to meet the client's needs
- Obtain customer feedback on product and program offerings - revise sales support materials and webinar packages to meet sponsor content goals
- Own the relationship with advertising partners to ensure a successful implementation and fulfillment of the program success
- Work with editorial and sales teams too ensure sponsorship programs and marketing deliverables are exceeding customer expectations
- Work closely with ad clients and internal teams to understand the client's needs, design the program and work with the sales team to set client expectations

Requirements of the Marketing Manager (Customer Success):
- Bachelor's degree in Marketing
- 5+ years of experience supporting high profile clients - developing event programming
- Knowledge of the publishing world a plus
- Experience with Marketo or HubSpot preferred
- Experience developing a marketing outreach or event from concept to execution
- Excellent writing skills

Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.