CX Strategist - WFH during Covid-19

Starts September 2021
Duration 12+ months
Status Freelance/ possible Full-Time
Rate Up to $60/hr DOE
Our consulting client is looking for a CX Strategist to join them on a longterm project.

What you'll be doing as the CX Strategist in this role:
- Leading and developing strategies to develop a master customer experience across multiple channels
- Reporting to senior agency delivery, research and design leadership
- Collaborating with cross-functional agency & client teams
- Working on a large omni-channel digital transformation project for a national brand
- Aligning stakeholders & team members to product vision
- Delivering key insights and opportunities, creating content strategies, ensuring solutions are effective and scalable and meet objectives

Skills and Experience for this CX Strategist role:
- 6+ years experience in content and CX strategy
- Familiarity with industry-relevant research methods and software tools
- Demonstrated success on large transformation projects
- Demonstrated ability to work closely with cross-functional teams on full life cycle projects (research, design, testing, delivery)

Apply with a brief description and any relevant work samples demonstrating your fit for this role.

SEP. 2021

Submit resume (and samples if applicable) to: Gillian.Singerman@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent assignment employees for assignment opportunities, applicants must be currently authorized to work in Ontario, Canada, without the need of employer sponsorship for a non-immigrant visa.