Remote Product Owner / Implementation Specialist - Fully Remote/Off-site

Starts ASAP
Duration Ongoing, 4-6 months+
Status Freelance/ possible Full-Time
Rate DOE
Our client, an insurance company, is looking for a Remote Product Owner / Implementation Specialist to own and lead the onboarding and roll out of a new company-wide platform, Welcome (formerly Newscred).

In this role, the Remote Product Owner / Implementation Specialist will be responsible for the owning and leading the integration, implementation, change management and adoption of the platform across the organization. Specific responsibilities include:

- Act as subject matter expert on Welcome platform and main point of contact to vendor; own vendor relationship
- Lead core marketing team through final steps of platform implementation and oversee strategy, change management and drive adoption of the platform and new processes across the organization
- Create and execute communications and project plan to fully implement Welcome and future platform releases / updates
- Lead the transition to Welcome from other legacy platforms like Smartsheet and Function Fox
- Update and maintain Welcome User Guide
- Lead small breakout trainings to refine and document ways of working; onboard and train new users and other areas of the business on the platform
- Create integrations schedule and data migration phased plans; ensure key onboarding and integrations milestones are met
- Oversee platform governance and help drive adoption of the platform
- Act as main point of contact for creating analytics reports once integrations are complete
- Maintain libraries and cross functional campaign calendars

Requirements for the Remote Product Owner / Implementation Specialist include:

- Extensive experience with large scale product implementations, ideally in enterprise organizations
- Excellent project management and communication skills; ability to work well with all levels of an organization
- Understanding of marketing processes and CRM tools
- Previous experience with Welcome (Newscred) a plus!

Submit resume (and samples if applicable) to:

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