Remote Senior eCommerce Site Experience Manager - Fully Remote/Off-site

Starts Within a Couple Weeks
Duration Full Time
Status Full Time
Rate DOE
Our client, global wellness brand, is looking for a Remote Senior eCommerce Site Experience Manager to join their team full time.

This role lies at the intersection of customer experience and ecommerce merchandising and the Remote Senior eCommerce Site Experience Manager will have the opportunity to help manage a $100 million and growing ecommerce site. You'll be responsible for overseeing the site's experience and merchandising, working closely with engineering and product teams to build aspirational, content-rich experiences that drive revenue. Responsibilities include:

- producing and delivering scalable practices for merchandising that support current and futre growth
- use customer and business needs to develop a digital merchandising strategy and roadmap
- own planning and management of ecommerce content, leading creation of product, landing and content pages
- obsess over data and conversion rates, using critical thinking and analysis to identify areas of growth opportunity and enhance conversion rates
- develop and drive digital merchandising strategies with laser focus on UX, customer journeys and optimization
- work with analytics and customer data to identify opportunities and lead competitive analyses

Requirements for the Remote Senior eCommerce Site Experience Manager include:

- minimum 6+ years of experience in ecommerce, merchandising and customer experience; MUST HAVE experience in a direct B2C ecomm site vs general online marketplace
- experience in building / testing / executing site testing programs
- MUST have previous experience in highly data-driven merchandising and content roles
- strong leadership and collaboration skills
- MUST have experience with commerce platforms such as Broadleaf, Shopify, Magento, etc.
- Strong skills in Google or Adobe Analytics and web testing platforms
- expert knowledge of using business, customer and competition to create merchandising strategies
- working knowledge of coding programs such as HTML, CSS, Javascript a plus!
- Bachelors Degree

Submit resume (and samples if applicable) to:

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.